What is Post Order Management?

Post Order Management is the process of managing purchase orders after they have been placed. This includes tracking delivery dates, requesting documents and monitoring the status of orders. Unfortunately, many procurement managers find this process to be manual and repetitive, usually relying on long email chains and excel sheets to keep a track of everything.

The lack of visibility into the status of orders can make it difficult to identify and mitigate disruption risks with procurement managers often finding out about delays at the last minute. In today's VUCA world (Volatility, Uncertainty, Complexity and Ambiguity), supply chain disruptions have become routine, making the lack of visibility a bigger problem than ever before. It is essential for procurement managers to have a solid post order management strategy in place to minimise the risk of late deliveries.

How does Kavida help?

Kavida is a technology used to manage interactions between procurement teams and global suppliers after an order has been placed to ensure it arrives on time. Our PO management systems helps procurement teams detect risks earlier, build deeper supplier relationships and automate fulfilment processes so they can increase OTIF, improve visibility and better manage risks to purchase orders.

Kavida is a technology that helps you keep track of orders so you can plan production and sales with confidence. Fulfilment used to be a black box but not anymore. Kavida centralises all your tracking information, documentation and communications in one place so your procurement teams have maximum visibility of inbound orders.

Abigail's Story
Procurement Manager
Apparel Brand

Abigail is a procurement manager for an apparel and footwear company who has a lot of purchase orders and suppliers to manage. Her company depends on her suppliers delivering on time. Yesterday, one of her suppliers, Robert's company, which supplies her with ready-made garments, was hit by a hurricane.

However, because Abigail uses Kavida, she already knew there could be an issue with her two purchase orders and 13 line items. This is why Robert received an email from Abigail this morning asking him if the order would be delayed, which prompted him to react faster. As a result, Abigail was able to inform her team of a possible delay and find an alternative supplier closer to home.

But it's not just Abigail and Robert who were able to help each other. Abigail's entire team has one shared view of all inbound orders. Before she could get to her meetings, her account managers were already on the phone to the customers, pre-emptively warning them and exploring alternative options. They were able to use Kavida's built-in AI to give a predictive ETA and assess the severity.

Why is Kavida essential?

Supply chain disruptions are the biggest risk to achieving financial objectives with 60% of revenue tied up in inventory. Kavida's real-time risk alerts allow companies to protect their inventory in motion and avoid stock outs

With our dashboard, companies can identify risks and issues early on and take proactive measures to prevent them. This means less unhappy customers and avoided reputational damage. Better supply chain risk management enables companies to make informed decisions about their inventory levels and avoid overstocking or under stocking.

Kavida's dashboard provides a complete overview of purchase orders and suppliers, making it easy to identify risks and issues early on. With Kavida, companies can focus on growth initiatives without worrying about supply chain disruptions and optimize their inventory to prevent unhappy customers and reputation damage.

How do different business functions benefit using Kavida?

Procurement managers can use Kavida to automate their non value added tasks

Kavida eliminates the pain of managing orders after raising them by automating document management and delivery date requests from suppliers. Say goodbye to long email chains and Excel spreadsheets. With Kavida, procurement managers can easily request and view documents like Bill of Ladings directly within the platform, leaving more time for high-value tasks and strategic thinking.

CFOs can use Kavida to minimise inventory costs

Good supply chain performance is vital for achieving financial objectives with 60% of revenue spent on procurement for most companies. Supply chain remains the greatest source of business risk, with 84% of CFOs reporting it as a significant or moderate risk (BDO 2022). With better risk management CFO’s can minimise buffer stock inventory, free up working capital and minimise lost sales. Kavida enables companies to minimise unforeseen costs incurred by supply chain disruptions, e.g airfreight.

CPOs can use Kavida to build a resilient sourcing strategy

CPOs use Kavida to build resilient sourcing strategies, and see risks they were previously blind to. Kavida provides 20+ metrics of supplier performance and operational risk. We help balance cost, quality and risk in sourcing decisions and mitigate risks. Supplier selection and allocation decisions now factor in a configured risk score using Kavida metrics. With emerging ESG supply chain due diligence legislation, CPOs are also using Kavida to minimise ESG risks in their supply chain and protect their brand reputation.

“How you gather, manage, and use information will determine whether you win or lose.”

Bill Gates

The benefits and advantages of a Resilient PO Management System include:

Automated supply chain execution
Manage by exceptions
Early detection of disruptions
End to end visibility
Deep analytics on supplier performance
Deep analytics on operational risk
Data driven sourcing strategies
Lower inventory costs
Reduced stock outs
Happier customers

See a Resilient PO Management System in Action

Take an interactive guided tour to discover how Kavida can transform how you do supply chain