Kavida

ANNOUNCEMENT
QAD Redzone acquires Kavida — our Agents have joined the Champion AI family

Discover how AI agents are reshaping the manufacturing operating model

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Use cases  /  Sales / Sales Order Processing
Use cases  / ... / Sales Order Processing

Automate sales order processing for
 faster fulfillment

Manual sales order processing slows down fulfilment. Kavida’s Sales Agent validates incoming orders, processes repeat business orders automatically, and drafts ready-to-send order acknowledgments — so your team stays fast, accurate, and customer-ready.

75%
Faster order processing cycles
90%
Fewer manual entry errors
60%
Reduction in administrative effort
Trusted by leading manufacturers
Trusted by leading manufacturers

Manual order processing drains sales
productivity

Quote-to-order conversion

Sales reps spend hours manually validating orders against quotes and entering details into ERP.

Admin for repeat business

Direct customer orders outside standard quoting workflows require manual review and formatting.

Error-prone acknowledgements

Creating order confirmations manually delays customer communication and introduces risk.

A smarter way to process sales orders

Kavida’s Sales Agent automates the validation, processing, and acknowledgement of all incoming orders — whether they originate from quotes or direct customer submissions.

Validates incoming orders

The agent cross-checks sales orders against issued quotes to ensure pricing, quantities, and terms are correct.

Processes repeat orders

Automatically recognises repeat or direct business orders and prepares them for quick ERP entry.

Drafts order acknowledgements

Generates professional acknowledgment emails with attached order confirmations—ready to review and send.

Alerts users of missing details

Notifies the user of incomplete or missing fields (e.g., delivery location, payment terms) before ERP sync.

Key capabilities that drive results

Manage by exception with alerts

The agent flags missing or mismatched data in orders instantly — like delivery locations, quantities, or payment terms.

Order acknowledgements

Generates acknowledgment documents and pre-drafts customer emails automatically — ready for review and send.

PO-78432
Acme Aerospace
Seamless ERP updates

Transfers validated order data into ERP systems instantly, keeping records synchronised and eliminating manual entry.

What moves the needle for your business

Faster order-to-fulfilment cycles

Validated orders and automated acknowledgements accelerate fulfilment and improve customer experience.

Reduced operational overhead

Removes manual entry and rework, freeing sales teams to focus on relationship-building and revenue generation.

Improved accuracy

Clean, validated orders ensure accurate billing, fewer disputes, and stronger repeat business.

I'm very thankful for the agent's help because the agent is doing most of my work. It’s giving me the time I need to spend on other things that require extensive time and thought towards it.
So I love the tool. I love it every time it's mentioned. I want to see what else we can do with it.
Patti Humphreys
Buyer, Sonic Manufacturing

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See Agent PO in action.

Book a demo and see how procurement teams use Kavida to automate the manual tasks that leave them bogged down.